Frequently asked questions

Get the answers you need for any questions you may have. We are here to help you and you are always welcome to get in touch.

Membership
Can I cancel my membership?
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Best app for?
Can I have a free trial?
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Best app for?
How do I cancel my membership?
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Best app for?
How much are your membership options?
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Best app for?
Will my membership automatically renew?
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Best app for?
What does a membership include?
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Best app for?
VR App/Headset
What headset do I need?
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Best app for?
How do I download the app?
Who is the Be Your
Best app for?
What size headset do I need?
Who is the Be Your
Best app for?
Does your membership include the VR headset?
Who is the Be Your
Best app for?
Companion App
What is the companion app?
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Best app for?
How do I download the app?
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Best app for?
Gift Cards
Can I give a gift card to someone who is already a subscriber?
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Best app for?
What if the gift card isn’t working?
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Best app for?
How do I send a gift card to someone else?
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Best app for?
On which product can I use the gift card?
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Best app for?
How can I redeem the gift card?
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Best app for?
How long is the gift card valid for?
Who is the Be Your
Best app for?
General
What is Be Your Best?
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Best app for?
How do I get started?
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Best app for?
Who is Be Your Best for?
Who is the Be Your
Best app for?
Will Be Your Best improve my game?
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Best app for?
Does the app offer any training other than 11 a-side?
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Best app for?
How do I invite others to join my team?
Who is the Be Your
Best app for?